A full-service menu
Restaurants have weathered extraordinary challenges – and accomplished herculean feats – in the past 12 months. Set up a flawless online ordering and pickup process. Transformed menus to be friendlier for the to-go crowd. Now is the time to embrace digital transformation, as there’s no going back to dining-as-normal.
Cheetah Digital’s Customer Engagement Suite (CES) is the only enterprise-scale, best-of-breed solution that allows restaurant marketers to effortlessly create the automated, yet highly personalized guest experiences that drive traffic, frequency, and spend. Our award-winning platform is a buffet containing everything from unified data and intelligent offers to omnichannel messaging and next-gen loyalty. Engage guests on their terms with the most powerful and flexible platform on the market.
Restaurant Revolution: Building Your Digital House
Lay the groundwork for digital success and build a sound digital house above it.
Food for thought
Time waits for no IT department →
Quickly and easily create real-time personalized customer experiences with our plug-and-play solution architecture. No, IT involvement or coding experience necessary. Check, please!
It’s my order, and it’s now or never →
Your guest’s journey is no longer linear. They engage on various devices across multiple channels, yet they expect you to communicate with them as ONE person. Orchestrate 1:1 interactions in real-time across all channels and touchpoints, so your guests feel heard, loved, and respected.
Too many chefs in the kitchen →
Let’s face it, nobody wants to integrate more vendors. With Cheetah’s natively-integrated platform, you can seamlessly manage your guest engagement from end-to-end – all from a single provider. Eliminate silos, fragmented data, and redundant costs.
Solutions with all the right ingredients
Unified Actionable Data →
Consolidating your data is one thing; having it be actionable is another. Built on a modern data architecture for unmatched power and flexibility, our Engagement Data Platform (EDP) not only unifies all your data signals into a 360° view of your customer, it lets you action off those insights in real-time at scale.
Intelligent Offers →
Create the personalized experiences your guests now expect. Our advanced machine learning and decisioning capabilities, and next-gen offer management tools, can deliver the “next best action” for each diner in real-time throughout the customer journey. Transcend mere points and discounts to build the emotional loyalty that keeps guests coming back more often.
Dynamic Omni-channel Messaging →
Meet your guests where they’re at by designing highly personalized, contextual communications that flow seamlessly across all your digital touchpoints.
Restaurants that trust Cheetah Digital
May we take your order?
We’d be happy to answer your questions and show you how our solutions help restaurant marketers provide real value for their customers across the entire lifecycle.
Cheetah Digital’s CES
Learn about our Customer Engagement Suite. A perfect fit for CPG/FMCG and grocery marketers.