Switching Your Loyalty Solution Provider

Choosing a loyalty service provider is an essential building block to ensuring the success of your loyalty program, and considering platform replacement is a decision that should not be made lightly. That’s why we've enlisted loyalty experts Jon Siegal and David Slavick to help you understand what’s involved in this process.

Watch their discussion to learn the questions to ask yourself and your team, and download the accompanying slides for a guide that will ensure you make the right decision and achieve a smooth transition.

Resources include:

  • A list of the signs that it’s time to make a change with your loyalty solution provider
  • A scorecard to assess your current loyalty program and provider 
  • A guide to the key components of a successful business case 
  • A checklist of the steps to complete for switching providers

Join our guest speakers

SVP, Global Loyalty Sales, Cheetah Digital

Jon has 30+ years helping businesses use digital and social experiences to acquire new customers and grow existing customer relationships. He is currently Senior Vice President of Global Loyalty Sales at Cheetah Digital and was part of the team that built Cheetah Digital’s loyalty solution and underlying engagement data platform.

Co-Founder and Partner, Ascendant Loyalty Marketing

David is a world class expert at CRM and Loyalty business case development, program design and strategy, and global technology assessments. He has designed some of the largest, most successful loyalty programs in retail, restaurant & hospitality, department store, and e-commerce sectors.